Privacy Policy

Last updated: January 3, 2026

This Privacy Policy describes how Hjelm.co ("we", "us", "our") processes personal data in relation to the hjelm.co website and our general role as a Shopify app provider.

Note: Each App has its own app-specific Privacy Policy describing data processing in that App. In case of conflict, the app-specific privacy policy prevails.

1. Personal Data We Collect (Website)

When you visit hjelm.co, we may process:

  • IP address
  • Browser and device information
  • Pages visited and referral data

This data is used for:

  • Security and preventing abuse
  • Basic analytics
  • Improving the website

2. Contact Communication

If you contact us via email, we process:

  • Your email address
  • The content of your message

This data is used solely to respond to your inquiry.

3. Apps and Merchant Data

When you install an App:

  • Data processing is governed by the app-specific Privacy Policy
  • You (the merchant) are typically the Data Controller
  • Hjelm.co acts as Data Processor

4. Cookies

The website may use essential and analytics cookies. No tracking cookies are used for advertising purposes.

5. Third-Party Services

We may use third-party providers for:

  • Website hosting
  • Email communication
  • Error logging or basic analytics

Each provider processes data under its own privacy policy and appropriate data-processing agreements.

6. Data Retention

  • Website logs: Retained only as long as necessary for security and diagnostics
  • Email correspondence: Retained as needed to handle the request

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Data portability

To exercise your rights, contact us at support@hjelm.co.

8. CCPA Compliance (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the Right to Know, Right to Delete, and Right to Non-Discrimination.

We do not sell personal information.

9. Changes

We may update this Privacy Policy from time to time. The latest version will always be available on hjelm.co. We will notify you of any material changes by updating the "Last updated" date at the top of this policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@hjelm.co
Website: hjelm.co